Remote Travel Help Desk Representative Job at Lees Dream Vacations, Knoxville, TN

aE02M1ZjTjkwMGRkZ0NyclV6WUFRVjlxUEE9PQ==
  • Lees Dream Vacations
  • Knoxville, TN

Job Description

We are looking for a Remote Travel Help Desk Representative to assist travelers before, during, and after their trips. In this fully remote role, you will help answer travel-related questions, support booking adjustments, and guide clients through a smooth travel experience from planning to return.

This opportunity is ideal for someone who enjoys helping others, communicates clearly, and wants to build experience in the travel industry while working from home.

Key Responsibilities

  • Provide remote assistance to clients via email, phone, and messaging platforms

  • Respond to travel questions in a professional, friendly, and timely manner

  • Support itinerary updates, schedule changes, and general trip requests

  • Share guidance on destinations, documentation requirements, and travel preparation

  • Monitor upcoming reservations and communicate important travel reminders

  • Help troubleshoot travel concerns and escalate complex issues when needed

  • Maintain accurate notes and follow internal service procedures

Ideal Candidate

  • Strong written and verbal communication skills

  • Customer service, hospitality, or support experience preferred (not required)

  • Organized, dependable, and detail-oriented

  • Comfortable working independently in a remote environment

  • Able to learn new systems and processes quickly

  • Basic computer and internet navigation skills

  • Interest in travel and helping people

Work Environment & Requirements

  • Remote/work-from-home position

  • Reliable internet connection and computer required

  • Must be authorized to work in eligible hiring regions (location restrictions may apply)

  • Flexible availability, including some evenings or weekends depending on client needs

What We Offer

  • Fully remote position

  • Flexible schedule options

  • Training provided — no prior travel experience required

  • Ongoing mentorship and team support

  • Advancement opportunities within the organization

  • Access to travel industry resources and discounts

  • Collaborative and positive remote team culture

Job Tags

Remote job, Flexible hours, Afternoon shift

Similar Jobs

CV Organization

Upcoming and Recent College Graduates - work from home (code 514) Job at CV Organization

 ...Launch Your Career: New Graduate Opportunities Just Finished School? Start Here. Whether you're completing your final semester or already have a diploma in hand, Globe Life offers a unique entry point into a dynamic career. We're expanding throughout California... 

BJC Healthcare

Team Lead/Charge Nurse - Christian Hospital Job at BJC Healthcare

 ...manner is an essential function of this job. Minimum Requirements Education ~ Nursing Diploma/Associate's - Nursing Experience ~ No Experience Supervisor Experience ~ No Experience Licenses & Certifications ~ RN Preferred Requirements... 

Aequor

Laboratory Support Job at Aequor

 ...customary scientific/lab duties. Participate in the execution of routine experiments with assistance or independently. Performs all work in conformance with applicable regulations. Performs all work in a safe manner. Works primarily within the laboratory environment. PRIMARY... 

Aequor

Engineering Maintenance Technician II Job at Aequor

Job Title: Automation EngineerDavie, FLLocal candidates only.Shift: Monday - Friday 8:00am - 5:00pmTemp to Perm: Possibility based on workers performance and openingsInterview ProcessDuring the on-sight interview, they will have a hands-on session onsite so they could prove...

Gregory Construction

Process Analyst (Entry Level) Job at Gregory Construction

 ...Process Analyst (Entry Level) Project Controls and Processes Division Location: Columbus...  ...directly to the Project Controls Manager. This entry-level position plays a key role...  ...Responsibilities Analyze and document current business workflows using tools such as Standard...