JIRA Cloud Administrator / Developer Job at Purple Drive, Phoenix, AZ

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  • Purple Drive
  • Phoenix, AZ

Job Description

Role Description

We are seeking a highly skilled JIRA Cloud Administrator / Developer to support and enhance our Atlassian ecosystem. This role requires hands-on configuration, customization, and plugin development experience across JIRA and the wider Atlassian suite. The ideal candidate will be responsible for end‑to‑end software delivery , working across both greenfield and brownfield projects , while ensuring the JIRA platform remains secure, stable, and optimized.

This is a 100% onsite role in Phoenix, AZ .

Essential Skills (Must Have)

  • Hands-on experience with the Atlassian suite of tools (JIRA Cloud, Confluence, Bitbucket, etc.)
  • Strong expertise in JIRA configuration and customization
  • Experience building role-based application management (RBAC)
  • Experience with cloud messaging APIs and push notifications
  • Familiarity with Code & Release Management tools (Git, Bitbucket)
  • Experience compiling and analyzing development and operational bug reports
  • Experience installing and upgrading Atlassian products and plugins
  • Application deployment experience:
    • Java-based applications
    • Standalone custom applications
    • COTS products
  • Atlassian plugin development experience
  • Strong knowledge of databases and SQL
  • Demonstrated experience working in Unix/Linux environments

Desirable Skills (Nice to Have)

  • Cloud administration and operational support experience
  • Experience integrating JIRA with enterprise tools and platforms
  • Experience supporting large, enterprise-scale JIRA implementations

Key Responsibilities

  • Architect, administer, and support JIRA Cloud environments
  • Deliver software end-to-end from inception through production
  • Design, develop, and implement custom JIRA solutions
  • Configure JIRA workflows, fields, screens, dashboards, and permissions
  • Develop, maintain, and support JIRA plugins and add-ons
  • Integrate JIRA with other enterprise tools and systems
  • Coordinate with the primary JIRA Administrator to:
    • Plan, schedule, and implement JIRA and plugin upgrades
    • Communicate changes per established policies and procedures
  • Monitor JIRA databases and support data copies from PROD to TEST environments
  • Troubleshoot and resolve JIRA configuration, performance, and stability issues
  • Train end-users on JIRA functionality during deployments and ongoing support
  • Collaborate with cross-functional teams to gather and implement business requirements
  • Mentor team members and help shape platform best practices
  • Ensure the JIRA environment is secure, stable, compliant, and optimized

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