Job Description

Join a dynamic and customer-focused team as a Garden Center Install Coordinator, where you will play a key role in ensuring the successful installation of plant materials sold through our garden center. This position is ideal for someone who enjoys working both in the field and in a leadership capacity, coordinating projects from start to finish. The Garden Center Install Coordinator is responsible for organizing installation crews, managing project timelines, and delivering high-quality results that exceed customer expectations. If you are passionate about plants, enjoy problem-solving, and thrive in a fast-paced environment, this is an excellent opportunity to grow your career in the landscape industry.

Responsibilities

• Coordinate and manage the installation of plant materials sold through the garden center.
• Organize and direct installation crews to ensure efficient and accurate completion of projects.
• Provide clear expectations, installation notes, and job instructions to crews.
• Ensure crews understand layout, plant placement, installation standards, and any additional scope of work.
• Schedule jobs based on crew availability, material readiness, customer expectations, and weather conditions.
• Review sold plant jobs and ensure all project details are organized and ready for installation.
• Serve as the primary point of contact for customers throughout the installation process, addressing questions and concerns professionally.
• Communicate proactively with customers and internal teams before, during, and after installations.
• Visit or review installation areas to determine if additional work is needed prior to planting.
• Create quotes for small landscape enhancements or site preparation work as needed.
• Act as project manager for installation projects, coordinating labor, materials, scheduling, and field execution.
• Ensure jobs are completed on time, on budget, and according to company standards.
• Anticipate and resolve potential issues to maintain a high level of customer satisfaction.
• Comply with and enforce all safety rules and regulations.
• Perform other related duties as assigned.

Qualifications

• Knowledge of landscape practices and procedures.
• At least one year of experience in landscaping or a related field.
• Previous supervisory experience preferred.
• Experience with Aspire software is a plus.
• Strong written and verbal communication skills.
• Ability to work efficiently, thoroughly, and follow directions.
• Ability to follow and enforce company policies and procedures.
• Excellent organizational and multitasking abilities.
• Detail-oriented and able to coordinate multiple moving parts at once.
• Leadership mindset with strong problem-solving skills.
• Customer-focused and able to communicate professionally with clients.
• Comfortable with technology.
• Knowledgeable in plant material and installation standards.
• Valid driver’s license.
• Ability to stand, walk, stretch, bend, climb ladders, kneel, and pull for prolonged periods.
• Ability to work in a variety of weather conditions.
• Ability to lift up to 40 pounds.
• Regular, dependable attendance required.
• Must be 18 years of age or older.

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