Job Description

For further inquiries about this opportunity please contact one of our Talent Specialists Tenish at or Arun at

Title: Contract Administrator - Hybrid

Duration: 12 Months

Location: Chicago IL

Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered

The Contract Administrator is responsible for the day-to-day administration governance and performance management of both complex long-term vendor contracts and standard service agreements. This role ensures contractual compliance supports value realization and facilitates effective collaboration between internal stakeholders and alliance partners. The position serves as a key operational interface between Legal Procurement Finance Operations Safety Quality and external partners to ensure contracts are maintained executed as intended and deliver agreed outcomes.



Job Duties:

• Contract Administration & Compliance Administer vendor alliance and service contracts throughout their lifecycle ensuring compliance with standards and specifications enforcing contractual obligations and terms and verifying governance requirements are met.
• Maintain the vendor alliance and service contracts coordinating amendments of revised scope terms standards and specifications validating annual rate modifications and facilitating other revisions to sustain current language.
• Track obligations deliverables milestones and service-level commitments for internal stakeholders service providers and alliance partners through active engagement with the teams and facilitating effective communications.
• Manage contract document control including contemporaneous project documentation of meetings events and incidents accessible storage of executed agreements and amendments renewals and change orders in accordance with established policies and processes.
• Support the change control process led by project management to ensure compliance with the contract terms appropriate documentation and proper storage of the records.
• Support the resolution of disputes and claims with Legal providing context documentation and records.
• Coordinate with peers to ensure consistent interpretation and application of the contracts across all regions using bulletins revisions or amendments to contracts joint meetings and other means.
• Maintain a log of actions and communications to ensure consistency and fairness in the oversight of work and administration of contracts. Alliance Governance & Contractor Performance Management
• Support the vendor alliance governance structure including adherence to alliance guidelines facilitation of joint operating committees conduct of routine performance reviews and scorecards.
• Facilitate fair dispute resolution through effective guidance of issues through the escalation process.
• Monitor contract performance through a comprehensive set of metrics KPIs and SLAs Identify performance variances and coordinate corrective actions with project teams.
• Prepare and distribute contract performance reports and dashboards.
• Coordinate the vendor alliance governance meetings including generating material packages and handling meeting logistics.
• Verify contract deliverables have been submitted.
• Financial & Commercial Management
• Support the initial set-up of the contract in accounting and financial systems validating rates invoice cycles and payment terms. Validate pricing invoicing cost allocations and financial adjustments in accordance with contract terms.
• Support value tracking and benefit realization for vendor contracts.
• Communicate rate revisions and other change orders as appropriate. Stakeholder & Partner Collaboration
• Function as a primary point of contact for contract-related inquiries from internal teams and alliance partners maintaining a log of determinations and interpretations of language.
• Facilitate clear communication with respect to contracts contract administration and change control management between Legal Procurement Operations Finance and external stakeholders.
• Support issue resolution by coordinating fact-finding documentation and contractual interpretation. Risk Management & Continuous Improvement
• Identify contractual operational and compliance risks and escalate proactively through the risk management processes.
• Support audits internal reviews and regulatory inquiries related to vendor alliance and service contracts.
• Recommend improvements to contract administration processes templates and governance models. .

Minimum Qualifications:

• In lieu of a degree extensive experience in Supply Chain or Contract related fields will be considered
• 5 years of experience in contract administration contract management procurement or commercial operations.
• Experience supporting complex multi-year or strategic contracts preferably in an alliance or partnership model.
• Strong understanding of contract terms commercial principles and governance frameworks. Preferred Qualifications
• Bachelors degree in business Finance Supply Chain Legal Studies or a related field.
• Experience collaborating with vendor alliances joint ventures or long-term supplier partnerships.
• Familiarity with contract lifecycle management (CLM) systems and performance tracking tools.
• Experience collaborating with Legal and Finance on contract interpretation and financial compliance.
• Certification such as CPCM CFCM or equivalent (preferred but not required).

About us: DivIHN the IT Asset Performance Services organization provides Professional Consulting Custom Projects and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization Specialization and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race color religion (creed) gender gender expression age national origin (ancestry) disability marital status sexual orientation or military status.

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