Now Hiring: BDC Agent (Business Development Center) 📍 Valley Stream, NY | Starks Ford of Queens & Lincoln of Queens VNB Auto Group is growing and we’re looking for a driven, customer-focused BDC Agent to join our team at our Valley Stream location to represent Starks Ford of Queens and Lincoln of Queens. With locations in Woodside and Jamaica, Starks Ford of Queens has built a reputation on real customer experience from the first call all the way through ownership. Lincoln of Queens brings that same elevated, premium feel to every interaction. If you’re sharp on the phone, confident with customers, and know how to turn interest into appointments, this is your lane. What You’ll Do * Manage inbound & outbound leads (internet, phone, and CRM) * Follow up consistently to convert prospects into showroom appointments * Maintain accurate CRM notes and activity * Work closely with sales team and management to ensure smooth handoff * Hit weekly/monthly performance targets (calls, appointments, show rate) What We’re Looking For * Strong communication skills (phone + text + email) * Organized, consistent, and money-motivated * Comfortable working in a fast-paced, high-volume environment * Previous BDC, call center, or sales experience is a plus — but not required What You Get * Paid training + full product knowledge * Health insurance benefits * Performance-based bonuses * Ongoing performance reviews + growth opportunities 📍 Location Valley Stream, NY (Primary) Supporting Starks Ford of Queens & Lincoln of Queens operations
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