Job Description

New Riff is looking for an energetic, engaging, and passionate team member to join the FOH team as a Barback/Brand Ambassador for our, Aquifer Tasting Room. We are looking for a part-time Barback who is dedicated to putting guests first, values teamwork, and possesses an insatiable curiosity. If you have an excellent work ethic and a captivating personality, we want you to be a part of our dynamic team.

Hours of Operation (not including in and out times for opening/closing for staff)

Tuesday-Thursday-11-7pm
Friday, Saturday-11-8pm
Sunday-11-5pm

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Operating under a hospitality-first mindset, create a warm, welcoming, and inclusive experience for all guests and teammates
• Commitment to showing up for our guests and for each other by being punctual, reliable, communicative, and present
• Standard operating procedures of opening and closing duties to set and reset the stage for service
• Dedication to becoming a subject matter expert on everything New Riff - our products and the industry as a whole.

• Assist bartenders in preparing and serving cocktails by restocking supplies, ice, glassware, and prepping cocktail ingredients
• Maintain cleanliness and order behind the bar, including the washing and polishing of glassware.
• Ensure that the bar area is stocked and ready for service.
• Dispose of empty glassware and used items promptly.
• Assist in the cleaning and organization of the bar and back-of-house areas.
• Prepare and run items from our light bites menu

• Collaborate with front-of-house staff to ensure the efficient and accurate delivery of food orders to guests.
• Carefully handle food orders to maintain quality and presentation.
• Communicate with servers and bartenders to ensure seamless service and address any special guest requests.
• Provide excellent customer service by being friendly, attentive, and responsive to guest needs.
• Provide support for any additional tasks assigned by bar leadership

COMPENSATION:
Starting Hourly $15 per hour plus tip out from Bar

Qualifications:

• Previous experience as a barback or in a similar support role is preferred but not required.
• Excellent organizational and multitasking skills.
• Strong teamwork and communication skills.
• Ability to work in a fast-paced, high-energy environment.
• A positive and friendly attitude when interacting with guests and colleagues.
• Willingness to take direction from bar and kitchen staff.
• Must be at least 21 years old.
• Must be available to work at least two shifts per week, with weekend availability (Saturdays and Sundays) required.

CORE COMPETENCIES:
Excellence: We relentlessly pursue excellence in every aspect of our service, from the smallest details to the grandest gestures. Striving always for a lasting bond and impression on all who walk through our doors. Treating all individuals with respect, dignity and kindness.. 

Pride: Finding passion and pride in the way we show up every day. Presenting ourselves and making decisions that always protect and upholds the integrity of the brand and the hard work of all of our peers

Staying Curious: We constantly seek new ways to enhance the guest experience, finding innovative solutions to meet evolving needs. We consistently strive to find creative ways to engage, communicate with, and entertain our guests. 

Teamwork: Collaboration and a supportive environment are the cornerstones of our success. We understand that our team's well-being is paramount to the quality of service we provide. Creating a culture of communication and support. 

EQUAL EMPLOYMENT OPPORTUNITY:
At New Riff Distilling diversity, equity, and inclusion are directly aligned with the fundamental belief that a diverse workforce allows us to see problems in more nuanced ways, creating the thought leadership needed to fulfill our mission and reach our goals. New Riff Distilling is an equal-opportunity employer and welcomes people from all backgrounds, experiences, abilities, and perspectives to apply.

COMPANY OVERVIEW:
New Riff Distilling, founded in 2014, is an independently owned Kentucky Bourbon Distillery. We're a New Riff on an old tradition. We focus on Bourbon and Rye Whiskey as well as offering one of the most robust single-barrel programs in the industry. New Riff is located in Newport, KY, on the Kentucky Bourbon Trail. We're open for tours, tastings, experiences and shopping. We are “respectfully different” from the Bourbon Distilleries that have come before us – offering a unique take on America's Spirit. Learn more at newriffdistilling.com (

WORKING AT NEW RIFF:
New Riff cares as much for our people as we do for our whiskey; in fact, we think the two are mutually inclusive. We believe we can only reach our goals by Doing Things Right, by improving as best we can our little corner of the world and uplifting the quality of life for all who work on it. 

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